2015年汇丰银行Teller KWC SHH招聘启事
2015年汇丰银行Teller KWC SHH招聘启事
Teller KWC SHH HSBC China(上海总部，个人金融业务部)
工作地点：上海有效日期：2015年06月11日 至 2015年07月11日招聘人数：多人职位性质：全职
Teller KWC SHH HSBC China 职位描述：
Retail Banking and Wealth Management (RBWM)
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retailbanking and wealth management solutions.
We are currently seeking an experienced professional to join our team.
In this role, you will:
To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers
To establish and keep good relationship with valuable customers by providing one-stop counter services
To have a strong sales sense and skills to maximize customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfill customers’ needs， proactively refer potential customers to Personal Relationship Officer (PRO) / Personal Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers
To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service
Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior
To be successful in the role, you should meet the following requirements:
Bachelor degree or above(recognized by the state)
Solid knowledge on Retail Banking and Wealth Management operations and products
Good understanding of local rules and regulations and internal guideline
Strong sense of responsibility
Good communication and interpersonal skill
Good written and spoken English
Good sales sense and selling skills
Nice personality
You’ll achieve more when you join HSBC.
http://www.hsbc.com.cn/1/2/careers-cn
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.HSBCNYF
Issued by HSBC Bank (China) Company Limited
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